Implementing Coupons and Discount Cards in Apple Wallet and Google Wallet: A Success Story for Small Businesses.

Published on April 6, 2023

Case Study: Successful Experience of Implementing Coupons and Discount Cards in Apple Wallet and Google Wallet for Small Businesses

The world has undergone a digital transformation, and modern businesses must adapt to survive. One of the best strategies many small businesses employ is to offer coupons and discount cards to their customers to boost loyalty and revenue. However, the traditional way of issuing and managing coupon and loyalty cards is becoming outdated. With Apple Wallet and Google Wallet, businesses can offer a seamless and convenient way for customers to access their coupons and discount cards.

LoyalCards, a company that specializes in issuing and managing loyalty cards, has helped many small businesses implement their coupon and loyalty card programs into Apple Wallet and Google Wallet. In this case study, we will analyze a successful experience of a small business that implemented LoyalCards' solution.

The business in question is a small coffee shop named "Brewed with Joy." The owner, Joy, has been in the industry for over five years and had realized the importance of customer loyalty. However, the traditional method of issuing paper-based loyalty cards was not an option due to space limitations and the fact that most customers owned smartphones. Joy decided to approach LoyalCards for a solution.

First, LoyalCards created a customized loyalty card that Brewed with Joy could issue to their customers. The card offered a 10% discount on every fifth purchase and a free pastry on the tenth purchase. The card was designed to match Brewed with Joy's branding and included a barcode that could be scanned at the point of sale.

Next, LoyalCards integrated the card into Apple Wallet and Google Wallet. This meant that customers could add the loyalty card to their smartphones and access it with ease. The card also included a notification feature that reminded customers to use their loyalty card when they were near Brewed with Joy's location.

The implementation of the loyalty card in Apple Wallet and Google Wallet was seamless, and the results were evident. Brewed with Joy saw a 20% increase in customer loyalty, and the notification feature increased customer visits by 15%.

In conclusion, implementing coupons and discount cards in Apple Wallet and Google Wallet is a cost-effective and efficient way for small businesses to boost customer loyalty and revenue. By partnering with a company like LoyalCards, businesses can customize their loyalty programs and integrate them into Apple Wallet and Google Wallet with ease. The success story of Brewed with Joy is a testament to the effectiveness of this solution.